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booking rules

The following rules are valid at the Hotel Arena Stadt Munchen

  • To get a written confirmation from the Hotel Arena Stadt München a written request from a customer is required
  • For a guaranteed reservation a credit card number with the expiration date is required
  • Check-in time is from 1 p.m. (on the agreed day)
  • Check-out time is until 10 a.m. (on the following day)
  • "No-show" is valid if a customer did not come until 6 p.m. (on the agreed day) without informing the hotel personnel about it
  • The payment can be made by cash, Creditcard (MasterCard or Visa) or beforehand bank transfer
  • The payment by American Express is not accepted. The payment should be done at the latest by check-in

A free cancellation is possible: 24 hours before check-in time on regular days and two weeks before check-in time during the big events in Munich (e.g. exhibitions and Oktoberfest)

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